Shipping & Delivery

1. Shipping Methods: We offer various shipping methods such as standard, expedited, and overnight shipping. The availability of these methods may vary depending on the destination and the items being shipped.
2. Shipping Timeframe: Will vary from 2 days ( within Maharashtra state), upto 7 days domestic for state outside Maharashtra depending on your selected pincode.
3. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, destination, and shipping method selected. These charges will be clearly indicated during the checkout process.
4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment and estimated delivery date.
5. Shipping Restrictions: Some items may be restricted from shipping to certain locations due to legal or logistical reasons. We reserve the right to cancel orders containing restricted items or to modify shipping destinations as necessary.
6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.
7. Delivery Attempts: If delivery attempts are unsuccessful, the carrier may leave a notification card with instructions for rescheduling delivery or retrieving the package from a local pickup location. It is the customer’s responsibility to follow up with the carrier in such cases.
8. Shipping Damage or Loss: In the event of shipping damage or loss, please contact us immediately to initiate a claim. We will work with the carrier to resolve the issue and arrange for a replacement or refund as appropriate.
9. Shipping Policy Updates: We reserve the right to update or modify our shipping terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping terms and conditions, please contact us at care@studandgracy.com for assistance.